Privacy Policy

Impact Central Illinois

Effective Date: 8/5/2026 Last Updated: 8/5/2026

Impact Central Illinois ("ICI," "we," "us," or "our") is a 501(c)(3) nonprofit organization serving the Greater Peoria region of central Illinois. This Privacy Policy explains what information we collect from members and website visitors, how we use it, how we protect it, and the choices available to you. By providing your information to us or using our website, you agree to the practices described below.
 

Customer Support Contact Information

If you have questions about this Privacy Policy, your information, or our text messaging program, contact us at:

Impact Central Illinois
PO Box 3222
Peoria, IL 61612
Email: info@impactcentralillinois.org
Phone: (309) 645-5893

We respond to inquiries within five business days.
 

Information We Collect

We collect only the information needed to operate our membership program and communicate with our members:

• Contact information — name, mailing address, email address, and mobile phone number
• Membership information — membership status, renewal dates, dues payment records, and communication preferences (including whether you have elected to receive text messages)
• Voluntary information — information you choose to provide when you contact us, attend an event, or participate in an ICI program
• Website information — standard technical data such as IP address, browser type, and pages visited, collected through our website and membership platform

We do not collect or store payment card numbers on our own systems. Dues and donation payments are processed by third-party payment processors under their own privacy and security policies.
 

How We Use Your Information

We use the information we collect to:

• Administer memberships, process dues, and manage renewals
• Send organizational updates, announcements, and program information
• Notify members by text message that an email communication from ICI is waiting in their inbox
• Respond to questions and requests
• Maintain the records required for nonprofit governance, financial accounting, and compliance

We do not sell, rent, or trade your personal information.
 

Text Message (SMS) Program

Purpose and Content

Impact Central Illinois uses SMS text messaging for a single, limited purpose: to send brief notifications to existing members alerting them that an email communication from our organization is waiting in their inbox. Our text messages are informational only. They contain no marketing content, no promotional offers, and no third-party or advertising content. Every message identifies Impact Central Illinois as the sender.
 

Message Frequency

Messages are sent approximately twice per month. In rare cases involving a time-sensitive organizational announcement, an additional message may be sent, but our normal and expected cadence is twice monthly.
 

Consent

Members provide their mobile number and consent to receive text messages when they join or renew their membership. Consent to receive text messages is optional and is never a condition of membership, participation in ICI programs, or any purchase.
 

Opt-Out Instructions

You may stop receiving text messages from Impact Central Illinois at any time. Reply STOP or uncheck the text message indicator in your member profile to stop receiving messages. After you reply STOP, you will receive one confirmation message and no further texts. You may resume messages at any time by replying START or by re-checking the text message indicator in your member profile.

For assistance with our text messaging program, reply HELP or contact us using the customer support information above.
 

Mobile Information and Third Parties

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All information sharing described in this Privacy Policy excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for the messaging service providers and subcontractors we use strictly to deliver our own messages to you.
 

Costs

Message and data rates may apply. Impact Central Illinois does not charge for text messages, but your mobile carrier's standard messaging and data rates apply. Message delivery is subject to carrier availability and is not guaranteed. Supported carriers may change without notice.
 

How We Share Information

We share personal information only in these limited circumstances:

• Service providers. We use vendors to operate our membership management system, deliver email and text messages, host our website, and process payments. These providers may access your information only as needed to perform services for us and are obligated to protect it.
• Legal requirements. We may disclose information when required by law, subpoena, or other legal process, or when necessary to protect the rights, property, or safety of ICI, our members, or others.
• Organizational changes. If ICI merges with, is acquired by, or transfers its programs to another organization, member information may transfer as part of that change, subject to this Privacy Policy.

We do not share your information with third parties or affiliates for their own marketing or promotional purposes.
 

Data Retention and Security

We retain member information for as long as your membership is active and thereafter as needed for recordkeeping, financial accounting, and legal compliance. We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
 

Your Choices

You may:

• Update your information by logging into your member profile or contacting us
• Change your communication preferences, including text message and email settings, in your member profile
• Unsubscribe from emails using the link at the bottom of any email message
• Stop text messages by replying STOP or unchecking the text message indicator in your member profile
• Request access to or deletion of your information by contacting us using the information above

Children's Privacy

Our website and membership program are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.
 

Cookies and Website Analytics

Our website and membership platform may use cookies and similar technologies to keep you logged in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect site functionality.
 

Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with an updated "Last Updated" date. Material changes affecting how we use your information will be communicated to members directly.
 

Contact Us

Questions or concerns about this Privacy Policy or our text messaging program:

Impact Central Illinois
PO Box 3222
Peoria, IL 61612
Email: info@impactcentralillinois.org
Phone: (309) 645-5893